{"id":20239,"date":"2026-10-13T14:13:33","date_gmt":"2026-10-13T14:13:33","guid":{"rendered":"https:\/\/herdwatch.com\/en-uk\/?page_id=20239"},"modified":"2026-10-13T14:54:32","modified_gmt":"2026-10-13T14:54:32","slug":"members-support","status":"publish","type":"page","link":"https:\/\/herdwatch.com\/en-uk\/members-support\/","title":{"rendered":"Members Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20239\" class=\"elementor elementor-20239\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61c77cc e-con-full e-flex e-con e-parent\" data-id=\"61c77cc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c7fa3c elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"0c7fa3c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  Herdwatch UK \u2014 Members Support hub (Elementor HTML widget)\r\n  Styled to match herdwatch.com\/en-uk (Open Sans, navy #001737, lime #b5c428, blue #007db5).\r\n\r\n  HOW TO USE\r\n  New page \u203a Edit with Elementor \u203a page layout \"Elementor Full Width\"\r\n  \u203a drag in one HTML widget \u203a paste everything in this file \u203a Publish.\r\n  (Or import the .json template, which does this for you.)\r\n\r\n  TO UPDATE EACH MONTH: search for \"UPDATE MONTHLY\" (2 places).\r\n  TO ADD A VIDEO: put the YouTube ID in data-video-id=\"\" on that card\r\n  (the bit after watch?v= in the link). Empty = \"Video coming soon\".\r\n-->\r\n<section class=\"hwgs\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=Open+Sans:wght@400;600;700;800&display=swap\">\r\n<style>\r\n\/* ===== Site header over the dark hero (this page only) =====\r\n   The theme header is fixed and see-through at the top of the page with a dark menu.\r\n   While it's see-through, make the menu and icons white. Once you scroll, the theme\r\n   turns the header white and the normal dark menu comes back. Same approach as the Kingswood page. *\/\r\n@media (min-width:1081px){\r\n  body:has(.hwgs) .header:not(.scrolled) .header__content__menu .menu_nav_items > li > a{color:#ffffff !important;font-weight:600}\r\n  body:has(.hwgs) .header:not(.scrolled) .header__content__menu .menu_nav_items > li > a:hover{color:#b5c428 !important;opacity:1}\r\n  body:has(.hwgs) .header:not(.scrolled) .menu_nav_items > .menu-item > a::after{background-color:#ffffff}\r\n  body:has(.hwgs) .header:not(.scrolled) .menu_nav_items > .menu-item-has-children::after{filter:brightness(0) invert(1)}\r\n  body:has(.hwgs) .header:not(.scrolled) .before_main_header .header__content-icon-search,\r\n  body:has(.hwgs) .header:not(.scrolled) .before_main_header .header__content-icon-user,\r\n  body:has(.hwgs) .header:not(.scrolled) .before_main_header .header__switcher::after{filter:brightness(0) invert(1)}\r\n  body:has(.hwgs) .header:not(.scrolled) .before_main_header .header__content-icon span{color:#ffffff !important}\r\n}\r\n\/* Elementor container padding would leave a white border round the page: remove it *\/\r\n.e-con:has(.hwgs){padding:0 !important;--padding-top:0px;--padding-right:0px;--padding-bottom:0px;--padding-left:0px;--container-max-width:100%;max-width:100% !important}\r\n.elementor-widget:has(> .elementor-widget-container > .hwgs),.elementor-widget-container:has(> .hwgs){margin:0 !important;padding:0 !important;width:100% !important;max-width:100% !important}\r\nbody:has(.hwgs) .header .menu_nav_items .sub-menu a{color:#00101c !important}\r\nbody:has(.hwgs) .header:not(.scrolled):not(:has(.new_mobile__menu.active)) .new_header__burger span{background-color:#ffffff !important}\r\nbody:has(.hwgs) .header img[alt=\"Logo\"]:not([src]),body:has(.hwgs) .header img[alt=\"Logo\"][src=\"\"]{visibility:hidden}\r\n<\/style>\r\n<style>\r\n.hwgs{--navy:#001737;--navy-btn:#1a2f4c;--blue:#007db5;--blue-dk:#005981;--blue-pale:#e6f2f8;--lime:#b5c428;--lime-dk:#a5b223;--lime-pale:#f4f7dc;--ink:#001737;--body:#2f3b4b;--muted:#5d6878;--line:#e5e8ee;--grey-bg:#f6f7f9;\r\n  font-family:\"Open Sans\",sans-serif;color:var(--ink);line-height:1.6;width:100%}\r\n.hwgs *{box-sizing:border-box}\r\n.hwgs h1,.hwgs h2,.hwgs h3{font-family:\"Open Sans\",sans-serif;font-weight:700;margin:0;color:inherit;letter-spacing:normal;text-transform:none}\r\n.hwgs p{margin:0}\r\n\/* The theme sets Poppins on paragraphs (and it fails to load on Elementor pages), so force Open Sans inside the hub *\/\r\n.hwgs p,.hwgs span,.hwgs a,.hwgs li,.hwgs summary,.hwgs button,.hwgs h1,.hwgs h2,.hwgs h3{font-family:\"Open Sans\",sans-serif !important}\r\n.hwgs a{color:var(--blue);text-decoration:none}\r\n.hwgs a:hover{color:var(--blue-dk)}\r\n.hwgs__wrap{max-width:1200px;margin:0 auto;padding:0 20px}\r\n.hwgs__mark{background:var(--lime);color:var(--navy);padding:0 .25em;border-radius:6px;box-decoration-break:clone;-webkit-box-decoration-break:clone}\r\n\r\n\/* Buttons \u2014 match site *\/\r\n.hwgs__btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:12px 33px;border-radius:10px;font-size:14px;font-weight:600;line-height:1.3;text-decoration:none !important;transition:background .15s,transform .15s;box-shadow:0 6px 16px rgba(9,14,21,.16)}\r\n.hwgs__btn:hover{transform:translateY(-1px)}\r\n.hwgs__btn--lime{background:var(--lime);color:var(--navy) !important}\r\n.hwgs__btn--lime:hover{background:var(--lime-dk)}\r\n.hwgs__btn--navy{background:var(--navy-btn);color:#fff !important}\r\n.hwgs__btn--navy:hover{background:var(--navy)}\r\n.hwgs__btn--white{background:#fff;color:var(--blue) !important}\r\n.hwgs__btn--white:hover{background:var(--blue-pale)}\r\n\r\n\/* Hero *\/\r\n\/* Top padding clears the fixed site header (same values as the Kingswood page) *\/\r\n.hwgs__hero{background:var(--navy);color:#fff;padding:170px 0 80px}\r\n@media (max-width:1024px){.hwgs__hero{padding-top:130px}}\r\n.hwgs__hero-intro{max-width:780px;display:flex;flex-direction:column;gap:18px;margin-bottom:44px}\r\n.hwgs__eyebrow{font-size:14px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--lime)}\r\n.hwgs__hero h1{font-size:clamp(32px,4.6vw,52px);line-height:1.25;color:#fff}\r\n.hwgs__lead{font-size:19px;line-height:1.55;color:#dfe7f0}\r\n.hwgs__webinars{display:flex;flex-wrap:wrap;gap:24px}\r\n.hwgs__wcard{flex:1 1 340px;border-radius:20px;padding:28px;display:flex;flex-direction:column;gap:14px}\r\n.hwgs__wcard--next{background:#fff;color:var(--ink);box-shadow:0 20px 50px rgba(0,0,0,.3)}\r\n.hwgs__wcard--replay{background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.18)}\r\n.hwgs__wlabel{display:flex;align-items:center;gap:10px;font-size:13px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}\r\n.hwgs__wcard--next .hwgs__wlabel{color:var(--blue)}\r\n.hwgs__wcard--replay .hwgs__wlabel{color:var(--lime)}\r\n.hwgs__wcard h2{font-size:24px;line-height:1.3}\r\n.hwgs__wcard--next h2{color:var(--navy)}\r\n.hwgs__wcard--replay h2{color:#fff}\r\n.hwgs__wcard--next p{color:var(--body)}\r\n.hwgs__wcard--replay p{color:#dfe7f0}\r\n.hwgs__wcard .hwgs__btn{align-self:flex-start;margin-top:4px}\r\n\r\n\/* Sections *\/\r\n.hwgs__section{padding:80px 0}\r\n.hwgs__section--grey{background:var(--grey-bg)}\r\n.hwgs__head{text-align:center;max-width:760px;margin:0 auto 40px;display:flex;flex-direction:column;gap:12px}\r\n.hwgs__head h2{font-size:clamp(26px,3.2vw,34px);line-height:1.25;color:var(--navy)}\r\n.hwgs__head p{font-size:17px;color:var(--body)}\r\n\r\n\/* Video cards *\/\r\n.hwgs__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:28px}\r\n.hwgs__vcard{background:#fff;border:1px solid var(--line);border-radius:20px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 5px 40px rgba(9,14,21,.08)}\r\n.hwgs__video{position:relative;aspect-ratio:16\/9;background:var(--blue-pale);display:flex;align-items:center;justify-content:center;overflow:hidden}\r\n.hwgs__video button{position:absolute;inset:0;width:100%;height:100%;border:0;padding:0;margin:0;background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center}\r\n.hwgs__video img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}\r\n.hwgs__video iframe{position:absolute;inset:0;width:100%;height:100%;border:0}\r\n.hwgs__play{position:relative;width:66px;height:66px;border-radius:999px;background:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 18px rgba(0,23,55,.25)}\r\n.hwgs__video--soon .hwgs__play{opacity:.7}\r\n.hwgs__soon{position:absolute;left:14px;bottom:14px;font-size:13px;font-weight:700;color:var(--navy);background:#fff;border-radius:8px;padding:4px 10px}\r\n.hwgs__vbody{padding:22px 26px 26px;display:flex;flex-direction:column;gap:8px}\r\n.hwgs__tag{align-self:flex-start;font-size:12px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--navy);background:var(--lime-pale);border-radius:999px;padding:3px 12px}\r\n.hwgs__tag--start{background:var(--lime)}\r\n.hwgs__vcard h3{font-size:20px;line-height:1.35;color:var(--navy)}\r\n.hwgs__vcard p{font-size:15.5px;color:var(--body)}\r\n\r\n\/* Guides *\/\r\n.hwgs__guides{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}\r\n.hwgs__guide{display:flex;gap:16px;align-items:flex-start;width:100%;text-align:left;font:inherit;cursor:pointer;background:#fff;border:1px solid var(--line);border-radius:15px;padding:22px;color:var(--ink) !important;transition:box-shadow .15s,transform .15s}\r\n.hwgs__guide:focus-visible{outline:3px solid var(--blue);outline-offset:2px}\r\n\r\n\/* Guide filters, badge and show-more *\/\r\n.hwgs__chips{display:flex;flex-wrap:wrap;justify-content:center;gap:10px;margin:-12px 0 28px}\r\n.hwgs__chip{font:inherit;font-size:14px;font-weight:600;color:var(--navy);background:#fff;border:1px solid var(--line);border-radius:999px;padding:9px 18px;min-height:40px;cursor:pointer;transition:background .15s,border-color .15s}\r\n.hwgs__chip:hover{border-color:var(--navy)}\r\n.hwgs__chip.is-on{background:var(--navy);border-color:var(--navy);color:#fff}\r\n.hwgs__chip:focus-visible{outline:3px solid var(--blue);outline-offset:2px}\r\n.hwgs__badge{align-self:flex-start;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--navy);background:var(--lime);border-radius:999px;padding:2px 10px;margin-bottom:4px}\r\n.hwgs__guide[hidden]{display:none}\r\n.hwgs__more-wrap{display:flex;justify-content:center;margin-top:28px}\r\n.hwgs__more-wrap .hwgs__btn[hidden]{display:none}\r\n\r\n\/* Guide pop-up *\/\r\n.hwgs__tip-label{flex:none;font-size:12px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--navy);background:var(--lime);border-radius:999px;padding:2px 10px;margin-top:1px}\r\n.hwgs__dialog{border:0;padding:0;border-radius:20px;width:min(560px,calc(100vw - 32px));max-height:calc(100vh - 48px);box-shadow:0 30px 80px rgba(0,23,55,.35);color:var(--ink);font-family:\"Open Sans\",sans-serif}\r\n.hwgs__dialog::backdrop{background:rgba(0,23,55,.6)}\r\n.hwgs__dlg{display:flex;flex-direction:column;max-height:calc(100vh - 48px)}\r\n.hwgs__dlg-head{background:var(--navy);color:#fff;padding:24px 28px;display:flex;gap:16px;align-items:flex-start;justify-content:space-between}\r\n.hwgs__dlg-head h2{font-size:22px;line-height:1.3;color:#fff}\r\n.hwgs .hwgs__dlg-head p{font-size:15px;color:#dfe7f0;margin-top:6px}\r\n.hwgs__dlg-close{flex:none;width:40px;height:40px;border-radius:999px;border:0;background:rgba(255,255,255,.12);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}\r\n.hwgs__dlg-close:hover{background:rgba(255,255,255,.22)}\r\n.hwgs__dlg-body{padding:24px 28px;overflow-y:auto}\r\n.hwgs__steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:14px;counter-reset:hwstep}\r\n.hwgs__steps li{counter-increment:hwstep;display:flex;gap:14px;align-items:flex-start;font-size:16px;line-height:1.5;color:var(--body)}\r\n.hwgs__steps li::before{content:attr(data-n);flex:none;width:30px;height:30px;border-radius:999px;background:var(--lime);color:var(--navy);font-weight:700;font-size:15px;display:flex;align-items:center;justify-content:center}\r\n.hwgs__steps li.hwgs__steph{counter-increment:none;counter-reset:hwstep;font-weight:700;color:var(--navy);font-size:15px;text-transform:uppercase;letter-spacing:.05em;margin-top:6px}\r\n.hwgs__steps li.hwgs__steph:first-child{margin-top:0}\r\n.hwgs__steps li.hwgs__steph::before{display:none}\r\n.hwgs .hwgs__tip{margin:24px 0 0;display:flex;gap:10px;align-items:flex-start;line-height:1.5;background:var(--blue-pale);border-radius:12px;padding:14px 16px;font-size:15px;color:var(--navy)}\r\n.hwgs__dlg-foot{padding:18px 28px 24px;border-top:1px solid var(--line);display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}\r\n.hwgs__dlg-foot a.hwgs__more{font-weight:600;font-size:15px}\r\n.hwgs__guide:hover{box-shadow:0 5px 40px rgba(9,14,21,.16);transform:translateY(-2px)}\r\n.hwgs__gicon{flex:none;width:44px;height:44px;border-radius:999px;background:var(--lime-pale);display:flex;align-items:center;justify-content:center}\r\n.hwgs__gtext{display:flex;flex-direction:column;gap:4px}\r\n.hwgs__gtitle{font-size:17px;font-weight:700;color:var(--navy)}\r\n.hwgs__gdesc{font-size:15px;color:var(--body);line-height:1.5}\r\n.hwgs__glink{font-size:14px;font-weight:600;color:var(--blue);margin-top:4px}\r\n\r\n\/* FAQ *\/\r\n.hwgs__faq{max-width:860px;margin:0 auto;display:flex;flex-direction:column;gap:12px}\r\n.hwgs__faq details{background:#fff;border:1px solid var(--line);border-radius:15px;padding:0 24px}\r\n.hwgs__faq summary{cursor:pointer;list-style:none;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:20px 0;font-weight:700;font-size:17px;color:var(--navy)}\r\n.hwgs__faq summary::-webkit-details-marker{display:none}\r\n.hwgs__faq summary::after{content:\"+\";flex:none;width:30px;height:30px;border-radius:999px;background:var(--lime-pale);color:var(--navy);display:flex;align-items:center;justify-content:center;font-size:20px;line-height:1}\r\n.hwgs__faq details[open] summary::after{content:\"\\2212\"}\r\n.hwgs__faq details p{padding:0 0 20px;font-size:16px;color:var(--body)}\r\n\r\n\/* Help *\/\r\n.hwgs__help{background:var(--navy);color:#fff;border-radius:20px;padding:44px;display:flex;flex-wrap:wrap;gap:24px;align-items:center;justify-content:space-between}\r\n.hwgs__help-text{flex:1 1 440px;display:flex;flex-direction:column;gap:8px}\r\n.hwgs__help h2{font-size:28px;line-height:1.3;color:#fff}\r\n.hwgs__help p{font-size:17px;color:#dfe7f0}\r\n.hwgs__help p a{color:#fff;font-weight:700;text-decoration:underline}\r\n\r\n@media (max-width:1024px){.hwgs__grid,.hwgs__guides{grid-template-columns:repeat(2,minmax(0,1fr))}}\r\n@media (max-width:640px){.hwgs__grid,.hwgs__guides{grid-template-columns:minmax(0,1fr)}.hwgs__hero{padding-bottom:48px}.hwgs__section{padding:56px 0}.hwgs__help{padding:28px}.hwgs__wcard{padding:22px}}\r\n<\/style>\r\n\r\n<!-- ============ HERO + WEBINARS ============ -->\r\n<div class=\"hwgs__hero\">\r\n  <div class=\"hwgs__wrap\">\r\n    <div class=\"hwgs__hero-intro\">\r\n      <p class=\"hwgs__eyebrow\">Herdwatch help &amp; support<\/p>\r\n      <h1>Get the most out of <span class=\"hwgs__mark\">Herdwatch<\/span><\/h1>\r\n      <p class=\"hwgs__lead\">Short videos, step-by-step guides and a live webinar every month. New to Herdwatch? Start with the videos marked Start here.<\/p>\r\n    <\/div>\r\n    <div class=\"hwgs__webinars\">\r\n      <!-- UPDATE MONTHLY: next webinar -->\r\n      <div class=\"hwgs__wcard hwgs__wcard--next\">\r\n        <span class=\"hwgs__wlabel\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 10h18\"\/><\/svg>Next live webinar<\/span>\r\n        <h2>Getting started with Herdwatch<\/h2>\r\n        <p>Thursday 12 November at 7:30pm \u00b7 Online \u00b7 Live Q&amp;A with our team<\/p>\r\n        <a class=\"hwgs__btn hwgs__btn--lime\" href=\"https:\/\/zoom.us\/webinar\/register\/WN_iBAFYFvaQ1KrTUfQkch1Dg\" target=\"_blank\" rel=\"noopener\">Register now <span aria-hidden=\"true\">\u2192<\/span><\/a>\r\n      <\/div>\r\n      <!-- UPDATE MONTHLY: last webinar replay -->\r\n      <div class=\"hwgs__wcard hwgs__wcard--replay\">\r\n        <span class=\"hwgs__wlabel\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M10 8.5v7l6-3.5z\"\/><\/svg>Missed the last one?<\/span>\r\n        <h2>Watch the latest replay<\/h2>\r\n        <p>Recorded 1 October 2026 \u00b7 Watch it any time, at your own pace<\/p>\r\n        <a class=\"hwgs__btn hwgs__btn--white\" href=\"https:\/\/zoom.us\/rec\/share\/GjUj_KtS2PvsLZ34iDqCju3x3wVKl9FN9Mu3XKjpqBU1fHLrvaC-P9KN9FBXtwdb.6_Q4Lgs13E7SdnqU?startTime=1790881259000\" target=\"_blank\" rel=\"noopener\">Watch the replay<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- ============ VIDEOS ============\r\n     To add a video: copy a card and put the YouTube ID (the bit after watch?v= or youtu.be\/) in data-video-id. -->\r\n<div class=\"hwgs__section\">\r\n  <div class=\"hwgs__wrap\">\r\n    <div class=\"hwgs__head\">\r\n      <h2>Learn Herdwatch in short videos<\/h2>\r\n      <p>Each one takes a couple of minutes. Start with the herd list and registering a calf, then pick the rest up as the jobs come up on the farm.<\/p>\r\n    <\/div>\r\n    <div class=\"hwgs__grid\">\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"m6l-RJPgde8\" data-title=\"The herd list and animal profile\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag hwgs__tag--start\">Start here<\/span>\r\n          <h3>The herd list and animal profile<\/h3>\r\n          <p>Find your way around your herd: look up any animal and see everything about it on its profile.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"FEufEwVY0eA\" data-title=\"Register a calf\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag hwgs__tag--start\">Start here<\/span>\r\n          <h3>Register a calf<\/h3>\r\n          <p>Register a new calf straight from the app and send it to BCMS, ScotEID or NIFAIS, in about 30 seconds.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"i-DeIbGe1Rg\" data-title=\"Record movements\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag\">Movements<\/span>\r\n          <h3>Record movements<\/h3>\r\n          <p>Record animals moving onto or off your farm.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"tKG_bwFvA90\" data-title=\"Record medicines\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag\">Medicines<\/span>\r\n          <h3>Record medicines<\/h3>\r\n          <p>Record a treatment for one animal or a batch, with withdrawal periods worked out for you.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"b6PT9Ax82sE\" data-title=\"Record breeding\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag\">Breeding<\/span>\r\n          <h3>Record breeding<\/h3>\r\n          <p>Record serves and heats, and get reminders for repeats and calving.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"o4bjygAiZAY\" data-title=\"Run reports\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag\">Reports<\/span>\r\n          <h3>Run reports<\/h3>\r\n          <p>Get the reports you need for inspections, audits and your own records.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n      <article class=\"hwgs__vcard\">\r\n        <div class=\"hwgs__video\" data-video-id=\"DME3wB2xb0g\" data-title=\"Dairy performance\"><\/div>\r\n        <div class=\"hwgs__vbody\">\r\n          <span class=\"hwgs__tag\">Dairy<\/span>\r\n          <h3>Dairy performance<\/h3>\r\n          <p>See how your dairy herd is performing.<\/p>\r\n        <\/div>\r\n      <\/article>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- ============ SHORT GUIDES ============\r\n     Ordered by how many customers viewed each help article (Intercom Articles report,\r\n     Users only, 14 Oct 2025 - 13 Oct 2026), most read first, Ireland-only articles left out.\r\n     ScotEID and NIFAIS sit beside BCMS so every UK region has its herd download guide.\r\n     Each card opens a pop-up; the steps live in HWGS_GUIDES at the bottom. -->\r\n<div class=\"hwgs__section hwgs__section--grey\" id=\"guides\">\r\n  <div class=\"hwgs__wrap\">\r\n    <div class=\"hwgs__head\">\r\n      <h2>Short guides<\/h2>\r\n      <p>Step-by-step answers to the things Herdwatch farmers look up most. Each one takes a minute or two.<\/p>\r\n    <\/div>\r\n    <div class=\"hwgs__chips\" role=\"group\" aria-label=\"Filter guides by topic\">\r\n      <button type=\"button\" class=\"hwgs__chip is-on\" data-filter=\"all\" aria-pressed=\"true\">All guides<\/button>\r\n      <button type=\"button\" class=\"hwgs__chip\" data-filter=\"setup\" aria-pressed=\"false\">Getting set up<\/button>\r\n      <button type=\"button\" class=\"hwgs__chip\" data-filter=\"herd\" aria-pressed=\"false\">Your herd<\/button>\r\n      <button type=\"button\" class=\"hwgs__chip\" data-filter=\"health\" aria-pressed=\"false\">Health &amp; breeding<\/button>\r\n      <button type=\"button\" class=\"hwgs__chip\" data-filter=\"weighing\" aria-pressed=\"false\">Weighing &amp; devices<\/button>\r\n      <button type=\"button\" class=\"hwgs__chip\" data-filter=\"paperwork\" aria-pressed=\"false\">Sales &amp; paperwork<\/button>\r\n    <\/div>\r\n    <div class=\"hwgs__guides\" id=\"hwgs-guides\">\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"eid\" data-cat=\"weighing\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 20h18M6 20V10h12v10M9 10V6h6v4\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Connect your EID reader<\/span><span class=\"hwgs__gdesc\">Pair your tag reader so scanned tags go straight into the app.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"treatment\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Record a treatment<\/span><span class=\"hwgs__gdesc\">Record a treatment for one animal or a batch, with withdrawal worked out.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"samplereports\" data-cat=\"paperwork\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 3H6v18h12V7z\"\/><path d=\"M14 3v4h4M9 13h6M9 17h6\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Find and run reports<\/span><span class=\"hwgs__gdesc\">Find, run and download the reports you need.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"bcms\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Download your herd from BCMS<\/span><span class=\"hwgs__gdesc\">England and Wales: bring your animals in from BCMS in one step.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"scoteid\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Download your herd from ScotEID<\/span><span class=\"hwgs__gdesc\">Scotland: bring your animals in from ScotEID in one step.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"nifais\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Download your herd from NIFAIS<\/span><span class=\"hwgs__gdesc\">Northern Ireland: bring your animals in from NIFAIS in one step.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"adduser\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Add another user to your herd<\/span><span class=\"hwgs__gdesc\">Let a family member or worker use Herdwatch on your herd.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"getapp\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__badge\">Most read<\/span><span class=\"hwgs__gtitle\">Get the Herdwatch app<\/span><span class=\"hwgs__gdesc\">Download the app and get your password.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"calf\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Register a calf<\/span><span class=\"hwgs__gdesc\">Register new calves with BCMS, ScotEID or NIFAIS straight from the app.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"weigh-head\" data-cat=\"weighing\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 20h18M6 20V10h12v10M9 10V6h6v4\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Connect a weigh head<\/span><span class=\"hwgs__gdesc\">Link your Gallagher or Tru-Test weigh head so weights go straight into the app.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"cis\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Connect your CIS account<\/span><span class=\"hwgs__gdesc\">Bring your CIS milk records and weights in automatically.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"groups\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Create a group<\/span><span class=\"hwgs__gdesc\">Group animals so you can dose, treat or weigh a batch together.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"death\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record a death<\/span><span class=\"hwgs__gdesc\">Record a death and report it to BCMS, ScotEID or NIFAIS in one go.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"webapp\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Install Herdwatch on your PC<\/span><span class=\"hwgs__gdesc\">Use Herdwatch on a big screen in its own window.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"moveoff\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record animals moving off<\/span><span class=\"hwgs__gdesc\">Record sales and moves off, and report them to BCMS, ScotEID or NIFAIS.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"serve\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record a serve (AI or bull)<\/span><span class=\"hwgs__gdesc\">Record AI or stock bull serves and get repeat and calving reminders.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"removeremedy\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Remove an empty medicine<\/span><span class=\"hwgs__gdesc\">Clear finished or out-of-date medicines from your cabinet.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"stocknum\" data-cat=\"paperwork\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 3H6v18h12V7z\"\/><path d=\"M14 3v4h4M9 13h6M9 17h6\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Run a stock number report<\/span><span class=\"hwgs__gdesc\">Reconcile your stock numbers for accounts or audits.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"dryoff\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record a dry off<\/span><span class=\"hwgs__gdesc\">Record a dry off with tubes, sealer or naturally.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"purchase\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record a medicine purchase<\/span><span class=\"hwgs__gdesc\">Add medicines to your cabinet as you buy them.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"mistake\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Fix a mistake on a record<\/span><span class=\"hwgs__gdesc\">Change or delete a record you got wrong.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"email\" data-cat=\"paperwork\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 3H6v18h12V7z\"\/><path d=\"M14 3v4h4M9 13h6M9 17h6\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Use your Herdwatch email<\/span><span class=\"hwgs__gdesc\">Get killsheets, mart paperwork and farm documents into one inbox.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"weights\" data-cat=\"weighing\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 20h18M6 20V10h12v10M9 10V6h6v4\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record weights<\/span><span class=\"hwgs__gdesc\">Weigh animals and see their daily gain straight away.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"moveon\" data-cat=\"herd\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h10\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record animals moving on<\/span><span class=\"hwgs__gdesc\">Record animals coming on and report them to BCMS, ScotEID or NIFAIS.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"pregscan\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Record pregnancy scans<\/span><span class=\"hwgs__gdesc\">Record scan results to manage feeding and culling.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"aibull\" data-cat=\"health\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-4.4-9.3-9A5 5 0 0 1 12 6.6 5 5 0 0 1 21.3 12C19 16.6 12 21 12 21z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Add an AI bull<\/span><span class=\"hwgs__gdesc\">Save the AI bulls you use so picking a sire is quick.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n      <button type=\"button\" class=\"hwgs__guide\" data-guide=\"login\" data-cat=\"setup\" aria-haspopup=\"dialog\">\r\n        <span class=\"hwgs__gicon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#001737\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 15.5a3.5 3.5 0 1 0 0-7 3.5 3.5 0 0 0 0 7z\"\/><path d=\"M19.4 15a1.7 1.7 0 0 0 .3 1.8l.1.1a2 2 0 1 1-2.8 2.8l-.1-.1a1.7 1.7 0 0 0-1.8-.3 1.7 1.7 0 0 0-1 1.5V21a2 2 0 1 1-4 0v-.1a1.7 1.7 0 0 0-1.1-1.5 1.7 1.7 0 0 0-1.8.3l-.1.1a2 2 0 1 1-2.8-2.8l.1-.1a1.7 1.7 0 0 0 .3-1.8 1.7 1.7 0 0 0-1.5-1H3a2 2 0 1 1 0-4h.1a1.7 1.7 0 0 0 1.5-1.1 1.7 1.7 0 0 0-.3-1.8l-.1-.1a2 2 0 1 1 2.8-2.8l.1.1a1.7 1.7 0 0 0 1.8.3H9a1.7 1.7 0 0 0 1-1.5V3a2 2 0 1 1 4 0v.1a1.7 1.7 0 0 0 1 1.5 1.7 1.7 0 0 0 1.8-.3l.1-.1a2 2 0 1 1 2.8 2.8l-.1.1a1.7 1.7 0 0 0-.3 1.8V9a1.7 1.7 0 0 0 1.5 1H21a2 2 0 1 1 0 4h-.1a1.7 1.7 0 0 0-1.5 1z\"\/><\/svg><\/span>\r\n        <span class=\"hwgs__gtext\"><span class=\"hwgs__gtitle\">Log in to Herdwatch<\/span><span class=\"hwgs__gdesc\">Log in on any phone, tablet or computer.<\/span><span class=\"hwgs__glink\">Show me how \u2192<\/span><\/span>\r\n      <\/button>\r\n    <\/div>\r\n    <div class=\"hwgs__more-wrap\"><button type=\"button\" class=\"hwgs__btn hwgs__btn--navy\" id=\"hwgs-more-guides\" hidden>Show all 27 guides<\/button><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- Guide pop-up (filled in from HWGS_GUIDES in the script at the bottom) -->\r\n<dialog class=\"hwgs__dialog\" id=\"hwgs-dialog\" aria-labelledby=\"hwgs-dlg-title\">\r\n  <div class=\"hwgs__dlg\">\r\n    <div class=\"hwgs__dlg-head\">\r\n      <div>\r\n        <h2 id=\"hwgs-dlg-title\"><\/h2>\r\n        <p id=\"hwgs-dlg-intro\"><\/p>\r\n      <\/div>\r\n      <button type=\"button\" class=\"hwgs__dlg-close\" aria-label=\"Close guide\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" aria-hidden=\"true\"><path d=\"M6 6l12 12M18 6L6 18\"\/><\/svg><\/button>\r\n    <\/div>\r\n    <div class=\"hwgs__dlg-body\">\r\n      <ol class=\"hwgs__steps\" id=\"hwgs-dlg-steps\"><\/ol>\r\n      <p class=\"hwgs__tip\" id=\"hwgs-dlg-tip\" hidden><\/p>\r\n    <\/div>\r\n    <div class=\"hwgs__dlg-foot\">\r\n      <a class=\"hwgs__more\" id=\"hwgs-dlg-more\" href=\"https:\/\/help.herdwatch.com\/en\/\" target=\"_blank\" rel=\"noopener\">Read the full help article \u2192<\/a>\r\n      <a class=\"hwgs__btn hwgs__btn--navy\" href=\"tel:+442037732763\">Still stuck? Call 020 3773 2763<\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/dialog>\r\n\r\n<!-- ============ FAQ ============ -->\r\n<div class=\"hwgs__section\">\r\n  <div class=\"hwgs__wrap\">\r\n    <div class=\"hwgs__head\"><h2>Common questions<\/h2><\/div>\r\n    <div class=\"hwgs__faq\">\r\n      <details>\r\n        <summary>Do I have to type in my whole herd?<\/summary>\r\n        <p>No. You can download your herd in a few minutes from BCMS in England and Wales, ScotEID in Scotland or NIFAIS in Northern Ireland. There's a short guide for each in the guides above. Stuck? Our team are happy to walk you through it.<\/p>\r\n      <\/details>\r\n      <details>\r\n        <summary>Does Herdwatch work without signal?<\/summary>\r\n        <p>Yes. Turn on Turbo Mode from the side menu and keep recording as normal. Everything is saved on your phone and backs up automatically when you turn Turbo Mode off.<\/p>\r\n      <\/details>\r\n      <details>\r\n        <summary>Will my EID reader work with Herdwatch?<\/summary>\r\n        <p>Herdwatch connects with EID tag readers, weigh heads and other supported devices. If you're not sure about your model, give us a call and we'll check for you.<\/p>\r\n      <\/details>\r\n      <details>\r\n        <summary>What happens at the getting started webinar?<\/summary>\r\n        <p>We walk you through setting up the app and the everyday jobs, then answer your questions live. It's online, so you can join from the kitchen table. Can't make it? The replay is on this page.<\/p>\r\n      <\/details>\r\n      <details>\r\n        <summary>Who do I talk to if I'm stuck?<\/summary>\r\n        <p>Our support team, Monday to Friday, 9am to 5pm. Call <a href=\"tel:+442037732763\">020 3773 2763<\/a>, email <a href=\"mailto:info@herdwatch.com\">info@herdwatch.com<\/a>, or use the chat in the app.<\/p>\r\n      <\/details>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- ============ HELP ============ -->\r\n<div class=\"hwgs__section\" style=\"padding-top:0\">\r\n  <div class=\"hwgs__wrap\">\r\n    <div class=\"hwgs__help\">\r\n      <div class=\"hwgs__help-text\">\r\n        <h2>Stuck on something? We're here to help<\/h2>\r\n        <p>Talk to our support team on <a href=\"tel:+442037732763\">020 3773 2763<\/a> (Monday to Friday, 9am to 5pm), email <a href=\"mailto:info@herdwatch.com\">info@herdwatch.com<\/a>, or use the chat in the app.<\/p>\r\n      <\/div>\r\n      <a class=\"hwgs__btn hwgs__btn--lime\" href=\"https:\/\/herdwatch.com\/en-uk\/contact-us\/\">Contact support <span aria-hidden=\"true\">\u2192<\/span><\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n\/* ===== GUIDE CONTENT =====\r\n   One entry per guide card (matches data-guide=\"...\" on the card).\r\n   steps: short plain-English steps, one action each.\r\n   tip:   optional one-liner shown under the steps.\r\n   link:  the full help article on help.herdwatch.com. *\/\r\nvar HWGS_GUIDES = {\r\n  \"eid\": {\r\n    \"title\": \"Connect your EID reader\",\r\n    \"intro\": \"Scan tags straight into the app. Herdwatch works with Agrident, Allflex, Tru-Test, Shearwell and Gallagher readers.\",\r\n    \"steps\": [\r\n      \"Switch on your reader and make sure Bluetooth is on on your phone.\",\r\n      \"Open Herdwatch and tap the Bluetooth icon in the top right. Accept any Bluetooth permissions.\",\r\n      \"Tap 'Pair a new device'.\",\r\n      \"Pick your reader from the list. It can take up to a minute to appear.\",\r\n      \"That's it. Tags you scan now come straight into the app.\"\r\n    ],\r\n    \"tip\": \"Steps vary a little by make. Tru-Test readers need pairing in your phone's Bluetooth settings first, and the Tru-Test app must be deleted. The full article has each model.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/8001632-eid-reader-faqs\"\r\n  },\r\n  \"treatment\": {\r\n    \"title\": \"Record a treatment\",\r\n    \"intro\": \"Record treatments for one animal or a batch. To be compliant, record both purchases and treatments.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Cattle Treatment' (or the orange + button, then 'Cattle Treatment').\",\r\n      \"Pick from your medicine cabinet if you recorded the purchase in Herdwatch, or 'Treatment Only' if you didn't.\",\r\n      \"Pick the medicine and tap 'Next'.\",\r\n      \"Enter the date, who gave it and the quantity, then tap 'Next'.\",\r\n      \"Pick the animals you treated and tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"Record withdrawal periods on the medicine purchase and Herdwatch works out the milk and meat withdrawal for every treatment.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1622235-how-to-record-a-cattle-treatment\"\r\n  },\r\n  \"samplereports\": {\r\n    \"title\": \"Find and run reports\",\r\n    \"intro\": \"Once your records are in Herdwatch, running reports is easy.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Reports & Documents', then 'Reports'.\",\r\n      \"Open a section, or 'All Reports' to see everything on your plan.\",\r\n      \"Pick a report and check it on screen where you can.\",\r\n      \"Download it or have it emailed to you.\"\r\n    ],\r\n    \"tip\": \"For animals coming and going, use the 'Animals Moved IN' and 'Animals Moved OFF' reports. For a full backup of your records, run the Full Management Report.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/4376919-sample-reports\"\r\n  },\r\n  \"bcms\": {\r\n    \"title\": \"Download your herd from BCMS\",\r\n    \"intro\": \"For England and Wales. A one-off step that brings your animals into Herdwatch from BCMS.\",\r\n    \"steps\": [\r\n      \"Open the menu (the 3 lines in the top left).\",\r\n      \"Tap 'Sync your animals'.\",\r\n      \"Enter your CTS Web-service ID and password. This is a 9-digit ID, not the 12-digit login you use for CTS Online.\",\r\n      \"Tap 'Submit'. Your animals show in Herdwatch once the sync is done.\"\r\n    ],\r\n    \"tip\": \"No Web-service ID? Download the form from BCMS or call the BCMS helpline on 03450 501234. It can take up to two weeks to come through.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/3135929-downloading-your-herd-from-bcms-gb\"\r\n  },\r\n  \"scoteid\": {\r\n    \"title\": \"Download your herd from ScotEID\",\r\n    \"intro\": \"For Scotland. A one-off step that brings your animals into Herdwatch from ScotEID.\",\r\n    \"steps\": [\r\n      \"Make sure you have a ScotMoves+ account. If you moved to ScotEID from BCMS, you'll need to create one to get your ScotEID ID and password.\",\r\n      \"Log in to Herdwatch. You'll see an alert asking you to sync your animals.\",\r\n      \"Tap the alert and enter your ScotEID username and password.\",\r\n      \"Your animals are downloaded from ScotEID into Herdwatch.\"\r\n    ],\r\n    \"tip\": \"No ScotMoves+ account yet? Fill in the ScotMoves+ user request form on the ScotEID website. If you've used farm software before, you probably already have your ScotEID ID and password.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/6413190-linking-your-scoteid-to-herdwatch\"\r\n  },\r\n  \"nifais\": {\r\n    \"title\": \"Download your herd from NIFAIS\",\r\n    \"intro\": \"For Northern Ireland. A one-off step that brings your animals into Herdwatch from NIFAIS.\",\r\n    \"steps\": [\r\n      \"Have your Government Gateway ID, password and Business ID to hand.\",\r\n      \"In Herdwatch, enter your Government Gateway ID, password and Business ID when asked to sync your animals.\",\r\n      \"Your herd is downloaded from NIFAIS automatically.\"\r\n    ],\r\n    \"tip\": \"No Government Gateway ID? Register for one free on the Government Gateway website, then verify your identity at a DAERA Direct office. Your NI Direct login won't work for this.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/3826105-downloading-your-herd-from-nifais-ni\"\r\n  },\r\n  \"adduser\": {\r\n    \"title\": \"Add another user to your herd\",\r\n    \"intro\": \"Let a family member, worker or partner use Herdwatch on your herd.\",\r\n    \"steps\": [\r\n      \"Check your plan: Essential has 1 user, Complete has up to 3 and Innovator has unlimited users.\",\r\n      \"Message us in the app or email info@herdwatch.com.\",\r\n      \"Include the herd keeper's name and phone number, and the herd name or holding number.\",\r\n      \"Include the new user's first and last name, phone number and email address.\",\r\n      \"We'll set them up. If they use more than one herd, they can swap using 'Switch herd' in the side menu.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/8971294-adding-another-user-to-your-herd\"\r\n  },\r\n  \"getapp\": {\r\n    \"title\": \"Get the Herdwatch app\",\r\n    \"intro\": \"It only takes a few minutes to get going.\",\r\n    \"steps\": [\r\n      \"Search 'Herdwatch' in the Apple App Store or Google Play Store and install it.\",\r\n      \"Sign up. Your password is texted to you.\",\r\n      \"Lost your password? On the login screen, tap 'Get New Password'.\",\r\n      \"Enter your mobile number and CPH number, and a new password is texted to you.\"\r\n    ],\r\n    \"tip\": \"You can also use Herdwatch on a PC or Mac. See 'Install Herdwatch on your PC'.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/4568237-how-do-i-get-the-herdwatch-app\"\r\n  },\r\n  \"calf\": {\r\n    \"title\": \"Register a calf\",\r\n    \"intro\": \"Register calves straight from the app and send them to BCMS, ScotEID or NIFAIS, depending on where you farm. It takes about 30 seconds.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Calf Registration'.\",\r\n      \"Pick the gender, then enter the tag number or tap 'Scan Tag'.\",\r\n      \"Enter the date of birth and calving difficulty, then pick the dam and sire.\",\r\n      \"Tap 'Save', then 'Register Calf Now' and enter your PIN.\",\r\n      \"You'll get a message to say it's been sent.\"\r\n    ],\r\n    \"tip\": \"Stillborn calf with no tag? Pick the gender, date of birth, dam and sire (or sire breed), then add Stillborn as the cause of death and the date of death.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/10419750-registering-calves-in-herdwatch-uk\"\r\n  },\r\n  \"weigh-head\": {\r\n    \"title\": \"Connect a weigh head\",\r\n    \"intro\": \"Herdwatch works with Gallagher and Tru-Test weigh heads, so weights come straight into the app.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap the orange + button and pick 'Weight Recording'.\",\r\n      \"Tap 'Multi Task Mode'.\",\r\n      \"Tap 'Connect your Weight Head'.\",\r\n      \"Pick your weigh head from the list. The first connection can take a minute.\",\r\n      \"A green tick and the Bluetooth icon show you're connected. Weights now come in automatically.\"\r\n    ],\r\n    \"tip\": \"Some models need a quick setting changed on the weigh head first, and a few only work on Android. The full article has the details for each model.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/9177958-weigh-head-faqs\"\r\n  },\r\n  \"cis\": {\r\n    \"title\": \"Connect your CIS account\",\r\n    \"intro\": \"Bring your CIS milk records, freezebrands, weights and body condition scores into Herdwatch automatically.\",\r\n    \"steps\": [\r\n      \"Call CIS on 01923 695 319 and ask them to give Herdwatch access to your data.\",\r\n      \"Or download the CIS permission form, fill it in and email it to info@thecis.co.uk.\",\r\n      \"Once access is set up, your CIS data flows into Herdwatch automatically.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/2812185-how-to-connect-your-cis-account-to-herdwatch-gb-ni\"\r\n  },\r\n  \"groups\": {\r\n    \"title\": \"Create a group\",\r\n    \"intro\": \"Groups make it quick to dose, treat or weigh a batch of animals together.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap the orange + button and pick 'Create Group'.\",\r\n      \"Give the group a name and tap 'Next'.\",\r\n      \"Pick the animals for the group. Smartlists help you find them faster.\",\r\n      \"Tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"For a quick one-off selection, open any animal list, tap the search icon, then 'Filter'.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1624546-creating-a-group-cattle-dairy\"\r\n  },\r\n  \"death\": {\r\n    \"title\": \"Record a death\",\r\n    \"intro\": \"Record a death and report it to BCMS, ScotEID or NIFAIS in one go.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Movement Off'.\",\r\n      \"Enter the date, set the movement type to 'Death' and add any cost. Tap 'Next'.\",\r\n      \"Pick the animal and tap 'Save'.\",\r\n      \"Tap the send button to report it to BCMS, ScotEID or NIFAIS, and enter your PIN if asked.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/6306448-death-movement-gb\"\r\n  },\r\n  \"webapp\": {\r\n    \"title\": \"Install Herdwatch on your PC\",\r\n    \"intro\": \"Use Herdwatch on a big screen. It opens in its own window like any other program.\",\r\n    \"steps\": [\r\n      \"Go to app.herdwatch.com.\",\r\n      \"In Chrome: click the three dots in the top right, then 'Save and Share' > 'Install Herdwatch'.\",\r\n      \"In Microsoft Edge: click the three dots in the top right, then 'Apps' > 'Install Herdwatch'.\",\r\n      \"Herdwatch opens in its own window, and a shortcut is added for next time.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/9112622-how-to-install-the-herdwatch-web-app-onto-your-pc\"\r\n  },\r\n  \"moveoff\": {\r\n    \"title\": \"Record animals moving off\",\r\n    \"intro\": \"Record sales and other moves off your holding and report them to BCMS, ScotEID or NIFAIS from the app.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Movement OFF'.\",\r\n      \"Enter the date, the movement type and the price per animal or in total. Tap 'Next'.\",\r\n      \"Pick the animals and tap 'Save'.\",\r\n      \"Tap the send button to report the move to BCMS, ScotEID or NIFAIS, and enter your PIN if asked.\"\r\n    ],\r\n    \"tip\": \"Already reported the move directly on BCMS, ScotEID or NIFAIS? You'll find those animals in the 'Moved Out' smartlist.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/2189176\"\r\n  },\r\n  \"serve\": {\r\n    \"title\": \"Record a serve (AI or bull)\",\r\n    \"intro\": \"Herdwatch reminds you when cows are due to repeat or calve.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap the orange + button and pick 'Serve'.\",\r\n      \"Pick the serve date.\",\r\n      \"Pick the AI or stock bull, or tap 'Add a sire' to add one.\",\r\n      \"Tap 'Next', pick the cow or cows served and tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"Cows running with the bull? Turn on 'Running With Bull', enter the date the bull leaves, and record it as one serve.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1650836-recording-a-natural-or-ai-service\"\r\n  },\r\n  \"removeremedy\": {\r\n    \"title\": \"Remove an empty medicine\",\r\n    \"intro\": \"A finished or out-of-date medicine still showing in your cabinet? Mark it empty.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Medicines & Health'.\",\r\n      \"Open your medicine cabinet.\",\r\n      \"Pick the medicine you want to remove.\",\r\n      \"Tap the orange + button, then mark it empty.\"\r\n    ],\r\n    \"tip\": \"To see emptied remedies, tap the three dots in the cabinet and turn on 'Include Empty Medicine'.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1650839-how-do-i-remove-a-remedy-from-my-cabinet-cattle-dairy\"\r\n  },\r\n  \"stocknum\": {\r\n    \"title\": \"Run a stock number report\",\r\n    \"intro\": \"Reconcile your stock for accounts or audits: opening stock, purchases, sales, deaths, births and closing stock, month by month.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Reports & Documents'.\",\r\n      \"Tap 'Reports', then 'All Reports'.\",\r\n      \"Pick 'Stock Number Report'.\",\r\n      \"Enter the dates and tap 'Run'. The report is emailed to you.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/8851488-stock-number-report\"\r\n  },\r\n  \"dryoff\": {\r\n    \"title\": \"Record a dry off\",\r\n    \"intro\": \"Record a dry off with tubes or sealer, or a natural dry off.\",\r\n    \"steps\": [\r\n      \"## With tubes or sealer\",\r\n      \"Record the tubes or sealer as a medicine purchase first, so they're in your cabinet.\",\r\n      \"Tap 'Cattle Treatment', pick from your medicine cabinet, and choose the tube or sealer.\",\r\n      \"Enter the date, who gave it and the dose. Set the treatment reason to 'Dry Off' and pick the dry off type.\",\r\n      \"Pick the cows and tap 'Save'.\",\r\n      \"## Natural dry off\",\r\n      \"Tap the orange + button and pick 'Dry Off (Natural)'.\",\r\n      \"Enter the date, pick the cows and tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"The 'Cows Not Dry' smartlist shows which cows still need drying off.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/8429328-how-to-record-a-dry-off-in-herdwatch\"\r\n  },\r\n  \"purchase\": {\r\n    \"title\": \"Record a medicine purchase\",\r\n    \"intro\": \"Purchases fill your medicine cabinet, so treatments are quicker and your records are complete.\",\r\n    \"steps\": [\r\n      \"On the home screen, tap 'Medicine Purchase' (or the orange + button, then 'Medicine Purchase').\",\r\n      \"Scan the barcode on the medicine, or pick it from the list.\",\r\n      \"Fill in the details, including the withdrawal periods.\",\r\n      \"Tap 'Save'. It's now in your medicine cabinet.\"\r\n    ],\r\n    \"tip\": \"Enter withdrawal periods here and they carry through to every treatment, with milk and meat withdrawal worked out for you.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1621230-recording-a-remedy-purchase-cattle-dairy\"\r\n  },\r\n  \"mistake\": {\r\n    \"title\": \"Fix a mistake on a record\",\r\n    \"intro\": \"Most records in Herdwatch can be changed or deleted.\",\r\n    \"steps\": [\r\n      \"Open the record you want to change, for example a treatment.\",\r\n      \"Tap the three dots in the top right corner.\",\r\n      \"Tap 'Edit' (or 'Delete' to remove it).\",\r\n      \"Make your changes, then tap 'Next' and 'Save'.\"\r\n    ],\r\n    \"tip\": \"\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1664395-i-have-made-a-mistake-with-a-record-i-created-in-herdwatch-how-can-i-change-this\"\r\n  },\r\n  \"email\": {\r\n    \"title\": \"Use your Herdwatch email\",\r\n    \"intro\": \"Every herd has its own Herdwatch email address for factory, mart and other farm paperwork.\",\r\n    \"steps\": [\r\n      \"Your address is your holding number with no slashes, followed by @herdwatch.email. For example, 05\/358\/0034 becomes 053580034@herdwatch.email.\",\r\n      \"Give it to your factory, mart and suppliers, or forward documents to it yourself.\",\r\n      \"Killsheets and mart dockets are read automatically, and details like price, weight and grade are added to your animals.\",\r\n      \"Read your emails under 'Reports & Documents' > 'Email Inbox'.\"\r\n    ],\r\n    \"tip\": \"Emails in your Herdwatch inbox can't be deleted, so everything stays on record.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/9177672-herdwatch-email-your-farms-inbox\"\r\n  },\r\n  \"weights\": {\r\n    \"title\": \"Record weights\",\r\n    \"intro\": \"Weigh your animals and see their average daily gain (ADG) straight away.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Weight Recording'.\",\r\n      \"Pick 'Quick Weighing', or 'Multi-Task Weighing' if you use a weigh head and EID reader.\",\r\n      \"Enter the date and who's recording, then tap 'Next'.\",\r\n      \"Find the animals by tag, filter, group or smartlist, and enter each weight.\",\r\n      \"Tap 'Save' when you're done. ADG is worked out from the last weighing.\"\r\n    ],\r\n    \"tip\": \"Recording purchase or sale weights? Use the 'Bought In' or 'Moved Out' smartlist to find the animals.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/4539120-recording-weights-in-herdwatch\"\r\n  },\r\n  \"moveon\": {\r\n    \"title\": \"Record animals moving on\",\r\n    \"intro\": \"Record animals coming onto your holding and report the move to BCMS, ScotEID or NIFAIS from the app.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Movement ON'.\",\r\n      \"Choose whether animals are moving back in or are new animals, then enter the seller's name, holding number and price. Tap 'Next'.\",\r\n      \"For new animals, tap 'Create animal', then 'Scan tag' and scan the barcode on the passport. Repeat for each animal.\",\r\n      \"Pick the animals and tap 'Save'.\",\r\n      \"Tap the send button to report the move to BCMS, ScotEID or NIFAIS, and enter your PIN if asked.\"\r\n    ],\r\n    \"tip\": \"The rest of each animal's details come through from BCMS, ScotEID or NIFAIS within a few days.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/2181240-recording-a-movement-on-registration-gb\"\r\n  },\r\n  \"pregscan\": {\r\n    \"title\": \"Record pregnancy scans\",\r\n    \"intro\": \"Use scan results to manage feeding groups or decide which cows to cull.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Pregnancy Scan'.\",\r\n      \"Enter the scan date.\",\r\n      \"Pick a cow. Use the tabs to switch between served cows and all breeding females.\",\r\n      \"Enter the days in calf and other scan details, then tap 'Next'. Days in calf fill in for you if a serve is recorded.\",\r\n      \"Repeat for each cow, then tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"Scans not showing in your breeding screens? Check your Breeding Season Start Date is set before the scan date.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1650835-recording-pregnancy-scanning-results-cattle-dairy\"\r\n  },\r\n  \"aibull\": {\r\n    \"title\": \"Add an AI bull\",\r\n    \"intro\": \"Save the AI bulls you use so picking the sire is quick for serves and calf registrations.\",\r\n    \"steps\": [\r\n      \"Tap the orange + button and pick 'Animal' (or search for 'Add Animal').\",\r\n      \"Tap 'AI Bull'.\",\r\n      \"Fill in the AI code, breed and the date you'll start using him.\",\r\n      \"Tap 'Save'.\"\r\n    ],\r\n    \"tip\": \"Type the full code with no spaces, for example FR2022, not 2022.\",\r\n    \"link\": \"https:\/\/help.herdwatch.com\/en\/articles\/1734605-how-to-add-an-ai-bull\"\r\n  },\r\n  \"login\": {\r\n    \"title\": \"Log in to Herdwatch\",\r\n    \"intro\": \"Use Herdwatch on as many phones, tablets and computers as you like, at no extra cost.\",\r\n    \"steps\": [\r\n      \"Download the Herdwatch app from the App Store or Play Store.\",\r\n      \"Pick your region, for example England.\",\r\n      \"Enter the phone number you set up your account with.\",\r\n      \"Enter the password we texted you. Lost it? Tap 'Get New Password'.\"\r\n    ],\r\n    \"tip\": \"Using more than one device? 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