Terms & Conditions

TERMS AND CONDITIONS OF SERVICE

Last updated: May 23, 2025

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the http://www.herdwatch.ie, http://www.herdwatch.co.uk, http://www.herdwatch.com websites and Herdwatch application (the “Service”) operated by Herdwatch Ltd (“Herdwatch”, “us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our websites and Herdwatch application (the “Service”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Disclaimer for Herdi – AI Assistant

Herdi is an AI-powered assistant designed to support Herdwatch users by providing helpful information and suggestions based on user input and available data. While we strive to ensure Herdi offers accurate and relevant responses, it is not a substitute for professional advice or judgment. Users are responsible for verifying the accuracy and suitability of any information provided by Herdi before making decisions. Herdwatch does not accept liability for any loss, damage, or action taken based on Herdi’s outputs.

1. Provision of the Service and How to Contact Us

Herdwatch provides an application named “Herdwatch” (the “Application”) which allows users to upload digital content concerning their farm, livestock and herd records (the “Content”) to the cloud using their smartphone or computer or other such device (the “Service”).

Contact details:

Registered Address: Derryvale, Roscrea, Co. Tipperary, Ireland
Contact Address: As above
Irish Company Registration Number: 513888
Email Address: info@herdwatch.com
Telephone Number: +353 (0)505 34400

2. Licences Granted

Herdwatch hereby grants You a non-exclusive, revocable, non sub-licensable, non-transferable license to use the Application. You hereby acknowledge that all copyright, database rights, website design, trade and service marks, logos and/or names, design rights, know-how and all other intellectual property rights (including any material used on the Application’s websites situated at http://www.herdwatch.ie, http://www.herdwatch.co.uk, http://www.herdwatch.com (“Site”)) (“Intellectual Property”) in each case whether registered or not belong to Herdwatch (or applicable licensors) and may not be used in any way whatsoever without the prior and written consent of Herdwatch.

You hereby grant to Herdwatch a non-exclusive, transferable, revocable, sub-licensable, royalty-free worldwide licence to use the Content subject to the terms and conditions of this Agreement.

3. Privacy Policy and Data Protection

Our Privacy Policy is available at www.herdwatch.com/privacy-policy

4. Warranties and Indemnity

Herdwatch warrants that it will use all reasonable skill and care in the provision of the Service but makes no warranty that the Application and/or the Site is free from viruses or anything else that has contaminating and/or destructive properties. It is always your responsibility to adopt appropriate back-up, firewall and other precautionary security measures.

You warrant and represent that You are the owner or licensee of any Content that You upload, record or otherwise transmit through the Service. You further agree not to upload content that violates intellectual property, legal, safety, or moral standards.

You agree to fully indemnify Herdwatch from and against all claims, liabilities, costs and expenses (including but not limited to legal fees) arising out of your use of the Service or any breach of this Agreement.

5. Service Availability and Limitation of Liability

The Service is provided on an “as is” basis. Herdwatch reserves the right to modify, withdraw, suspend or restrict the availability of the Service without notice. Herdwatch shall not be liable for:

Loss of profit or business
Data corruption or transmission issues
Service interruptions or hardware failures
Indirect or consequential damages exceeding subscription fees paid in the previous 12 months

6. Storage of Content

While Herdwatch uses secure third-party cloud services for backup, we are not solely responsible for the long-term storage of your Content. You are encouraged to maintain your own backups.

7. Notices

All notices must be sent via email to info@herdwatch.com or by post to the registered address above.

8. Links

The Service may link to third-party websites. Herdwatch is not responsible for their content or any loss arising from their use. Use at your own risk.

9. Purchases, Subscriptions and Accounts

Purchases:
Users must provide accurate billing details. Herdwatch may cancel transactions due to error, fraud, or availability.

Free Trials and Subscriptions:
Some services may include trials or recurring billing. Subscription terms, cancellation rights, and fee changes are detailed in the agreement.

Refund Policy:

30-day money-back guarantee for new customers
Subscription renewals generally non-refundable
Refund requests must be made within 14 days
Approved refunds processed in 3–5 business days

Accounts:
You are responsible for maintaining secure account credentials and must notify us immediately of any breach.

10. Dispute Resolution

Disputes should first be resolved informally. If unsuccessful, they may be referred to mediation via ICDR in Dublin. If mediation fails, disputes fall under the jurisdiction of the Irish courts.

11. General and Applicable Law and Jurisdiction

No failure or delay by Herdwatch to exercise rights constitutes a waiver. This Agreement is governed by the laws of Ireland, and any legal disputes must be brought before Irish courts.

12. Changes

We may revise these Terms at any time. If material changes are made, we will provide 30 days’ notice. Continued use after updates constitutes acceptance of the new Terms.